Which comes first when you are implementing Process Control (SPC) - DOE or Control Charting?
Simple question, right?!?!
Well, I am in a repeat situation (last time this happened was nearly 20 years ago) where an organizational leader expects a timeline for implementation of SPC but cannot see that the optimizing the process must come first.
What is your opinion, what what you do?
I just went to a phenomenal seminar at ASQ's WCQI13 that's talking about change management and lean. Here's a link to the notes I took: http://bit.ly/LeanChgMgmt
ReplyDelete(Pardon the scribbles...that's how I'm starting to take notes on these things :) Did it with screenshots of the slides with Polaris Office on my tablet comp.